I hate BT

[owl]

BT have put up the monthly charge for surftime by £2. Apparently it's due to a decline in demand because of increasing broadband use.

WELL WE TRIED TO GET BROADBAND. We're about three miles from the exchange in Smalltown as the crow flies, but BT in their wisdom connect us via Townland, halfway to Largetown eight miles away. Unsurprisingly this meandering line cannot support DSL. They phoned up my dad and sold him broadband over the phone, even checking the postcode. Then they had to have about three visits from the engineer before they would accept that the fault is in their line.

So basically, we're paying more money for a poorer service that we don't even want.

Comments

[ravenclaw-devi.livejournal.com]

Grah, that sucks! *hugs*

[(Anonymous)]

I work for BT Openreach and without a doubt it is CRAP! The main problem is that the call centre is in India! Bring it back to the U.K. and all are problems will be solved. Also ask to look at our line plant.Do you know a lot of your wires have plastic carrier bags around it ??